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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lindsy Hale

March 27, 2026

5  out of  5
rating by Lindsy Hale
"Mike Chai’s office is amazing! I have worked with them for many years, and everytime I call to discuss anything I get treated with a chipper” Hi Lindy, nice to talk with you again” . Mikes office is professional, personable and works so hard to make sure the customer is fully satisfied at the end of the day, but I don’t feel like just another customer, I feel like family. Thank you Mike Chai and your amazing team! ♥️"
We responded:
"Thank you so much for your continued trust and kind words Lindsey! I truly appreciate you and am thrilled to have you as part of my State Farm family. My team and I are always happy to help and look forward to many more years of working together! ❤️"
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Gilberto. Espinoza

March 25, 2026

5  out of  5
rating by Gilberto. Espinoza
"Getting a motorcycle insurance quote was quick and easy. The process was straightforward, the coverage options were clearly explained, and the price was very competitive. Customer service was also great—they were friendly, patient, and answered all my questions without rushing me. I feel confident knowing I’m getting solid coverage for my bike at a great rate. Highly recommend!"
We responded:
"Thank you, Gilbert, for your fantastic 5-star review! I’m glad to hear the motorcycle insurance process was quick & clear, and gave you confidence with your coverage. It is a pleasure assisting you, and I appreciate your recommendation!"
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Emmanuel Gonzalez

March 21, 2026

5  out of  5
rating by Emmanuel Gonzalez
"I had a great experience working with Mike as my insurance agent. From start to finish, he was there every step of the way, making the entire process smooth and stress-free. He took the time to understand my needs and helped me find the best options, not only for my auto insurance but also for my life insurance. What really stood out was his professionalism, responsiveness, and genuine commitment to making sure I was properly covered. I never felt rushed or pressured, just well guided. I highly recommend Mike to anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Hi Emmanuel. Thank you so much for your kind words and recommendation! I’m glad I could make the insurance process smooth and stress-free for you while customizing the best auto insurance coverage and life insurance bundle to meet your needs. It’s important to me that every client feels informed and confident in their decision. I truly appreciate your trust and look forward to continuing to support you in the future!"
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Bigsseexxyy

March 13, 2026

5  out of  5
rating by Bigsseexxyy
"I had a great experience working with Mike Chai at State Farm. His service was incredibly helpful and fast from start to finish. Working with Mike feels more like working with family than just an insurance agent. He is professional, assertive when it comes to getting things done, and very educational throughout the process. He takes the time to explain everything clearly so you feel confident about your decisions. If you’re looking for someone who truly cares about his clients and provides top-notch service, I highly recommend Mike Chai."
We responded:
"@bigsseexxyy Thank you so much for your glowing 5-star review! I’m glad that you felt supported and well-informed throughout the process. It means a lot to me to treat my customers like family and provide service that makes a real difference. I truly appreciate your recommendation and look forward in continuing to assist you when needed."
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Jeanette Anguiano

February 2, 2026

5  out of  5
rating by Jeanette Anguiano
"⭐️⭐️⭐️⭐️⭐️ I had such a great experience working with Norma on getting insurance for my new vehicle. She was incredibly helpful from start to finish — always quick to communicate, patient with all my questions, and very thorough in explaining my options. She made the whole process simple and stress-free, and even helped me secure a great monthly premium. I truly appreciate her professionalism and kindness. Highly recommend working with her!"
We responded:
"Hi Jeanette. Thank you so much for your wonderful review! I'm delighted to hear that Norma provided helpful, patient, and thorough service throughout your auto insurance application process. It’s great to know she made everything simple and stress-free while securing a great value that you can afford. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Petro Kostiv

January 27, 2026

5  out of  5
rating by Petro Kostiv
"Mike Chai is a superb professional who genuinely cares about his clients . He has protected my family for years and he takes extra steps to assure his clients revive best insurance deals possible!"
We responded:
"Hi Petro, Thank you for your kind words and continued trust! It’s an honor to protect your family and always strive to find the best insurance solutions for you. I truly appreciate your support! Best, Mike Chai"
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Joseph Luna

October 18, 2025

5  out of  5
rating by Joseph Luna
"Called Mike Chai office for help on getting insurance transferred to a new car from a old car Cristina Campa was the one that help me out and was really helpful and gave excellent service and was really satisfied with the results"
We responded:
"Hi Joseph. Thank you so much for your wonderful 5-star review! I am thrilled to hear that Cristina assisted you promptly and provided excellent customer service in updating your new car on your current insurance policy. Your satisfaction means a lot to me, and we’re glad we could make the process smooth and easy for you. If you ever need any further assistance, don’t hesitate to reach out to me or my Team. Thanks again for choosing Michael Chai Insurance Agency, State Farm! We appreciate you."
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Luke Glowaki

October 17, 2025

5  out of  5
rating by Luke Glowaki
"The fastest responder, the most consistent and considerate worker, and just an all around stand up guy. The best I’ve ever dealt with through State Farm. Every-time I felt as if I was a burden or thought I was asking dumb questions, he always re-assured me and help me through my issues. This gentleman picked up the phone every-time as if he was ready and excited to help me through my dilemmas and always exceeded my expectations. He made my problems his problems and would always make my day go so much smoother. All around amazing employee and even better human-being !"
We responded:
"Hi Luke! Thank you so much for your incredibly kind and thoughtful review! It truly means the world to hear that my efforts to be responsive, consistent, knowledgeable and considerate made such a positive impact on your experience. I’m glad I could help ease your concerns and make the moving process smoother for you. As the leader of Mike Chai's State Farm Insurance Agency, it’s been a pleasure assisting you and your family with your auto and life insurance needs, and I’m always here whenever you need support. Thanks again for choosing State Farm, through my Agency, and for your amazing feedback! I really appreciate you."
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Mosheh Chanan

September 30, 2025

5  out of  5
rating by Mosheh Chanan
"Personable. Pleasant. Professional."
We responded:
"Thank You Mosheh! We’re thankful for your feedback! It’s our pleasure to assist you and your church with your insurance needs. If there is anything else Norma, I or my team at Michael Chai State Farm Agency can do to help, please let us know! "
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Daniel Golarz

August 22, 2025

5  out of  5
rating by Daniel Golarz
"Christina took good care of me."
We responded:
"Thank you for your great review, Dan! Welcome back to California and for returning to my Mike Chai State Farm Agency. I’m glad to hear that Christina took good care of you while getting your auto insurance policy re-written here. I appreciate your trust and am always here to help with your insurance needs!"
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Genesis

June 20, 2025

5  out of  5
rating by Genesis
"Just wanted to say how happy I was with my experience at this location ! I was able to get a new policy with Norma, she was very knowledgeable and nice which I appreciated! The entire team was welcoming and I feel confident that I am in good hands!"
We responded:
"Thank you so much for your 5-star review, Genesis! I'm thrilled to hear of your positive experience with Norma and our team. We strive to provide knowledgeable and friendly service, and it's great to know you feel confident with your new policy. My team is here for you anytime you need assistance! Welcome to my State Farm Mike Chai Agency family!"
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Adrianna Medina

May 31, 2025

5  out of  5
rating by Adrianna Medina
"Norma at Mike Chai's office always helps me out with our account, and she is always super nice and helpful! I have called with address change, renters insurance questions, lofe insurance questions- you name it, and Norma always gets me all the info i need very quickly, and she is so pleasant to talk to on the phone! Top notch customer service!"
We responded:
"Hi Adrianna! Thank you for the awesome review! I’m so glad to hear that Norma has been so helpful with your account and thrilled that you enjoy working with her. We appreciate your trust in us and are always here to help with any of your insurance needs!"
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candy setzer

May 31, 2025

5  out of  5
rating by candy setzer
"Mike Chai and his Staff are excellent in customer service very helpful. Very patient. We’ve been dealing with this office for many years. My mom & my Son Jacob as well.Also the girl that helped me Norma was super patient friendly fast and efficient got back to me right away whenever I called or emailed with a question. I would highly recommend them to anyone and they even make you feel like part of the State Farm family on holidays and your birthday they send you a card"
We responded:
"Hi Candy. Thank you so much for your wonderful review! I’m thrilled to hear that you, your mom, and your son have had great experiences with my team at Mike Chai State Farm Agency. Norma is great, and I'm glad she provides you with the friendly and efficient service we aim for. I appreciate you being part of my local State Farm office family, and I look forward to continuing to serve you, and your family, for many more years to come!"
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Leonor Valdez

May 30, 2025

5  out of  5
rating by Leonor Valdez
"Norma Gonzalez has been a great agent for many years has always gone above and beyond to help me with any questions or changes I need in my policy"
We responded:
"Hi Leonor! Thank you for your wonderful review! I'm glad to hear about your experience with Norma. She is a very seasoned member of my team and is dedicated to helping our customers with any questions they may have or changes they may need with their auto, home or life insurance policies. We’re lucky to have her on board, and we're proud to have you as part of my Mike Chai State Farm Agency family!"
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U Medina

May 30, 2025

5  out of  5
rating by U Medina
"This office is one of the best ones I've ever worked with .Anytime I've had an issue or a claim to put in has been so Easy. The staff there is very helpful. Thank you Norma, for everything for your customerservice. I know that I can count on you to take care of all my insurance needs."
We responded:
"Hi U Medina! Thank you so much for your 5-star review! I’m thrilled that you’ve had such a positive experience with our office. It’s great to know that our team has made the process easy for you, especially with Norma’s outstanding customer service. At Mike Chai's State Farm Agency, we are here to take care of all your insurance needs, and we truly appreciate your confidence in us!"
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poet 007

May 30, 2025

5  out of  5
rating by poet 007
"Mike Chai and his team have consistently exceeded my expectations with their services. I would especially like to thank Norma Gonzalez, a staff member in the office, for always making any situation easy and clear. Thank you very much, Norma, for consistently following up on my insurance needs and for always going the extra mile for me."
We responded:
"Hi Poet007! Thank you so much for your wonderful review! I’m thrilled to hear that my team and I have consistently exceeded your expectations. Norma is truly wonderful, and I’ll make sure to pass along your kind words to her. At Mike Chai, State Farm Insurance Agency we are here to help with all your insurance needs, and we appreciate your trust in us!"
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Valerie Gonzales

May 9, 2025

5  out of  5
rating by Valerie Gonzales
"Christina and Angie have amazing great friendly customer service. The process is quick with in 20 mins"
We responded:
"Valerie, thank you for your wonderful 5-star review! I'm thrilled to hear that Christina and Angie provided you with amazing and friendly customer service at the Mike Chai State Farm Agency. We strive to make the process of getting auto insurance as quick and efficient as possible, so it's great to know we met your expectations. If you need any further assistance, feel free to reach out to us anytime!"
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John Fonseca

May 6, 2025

5  out of  5
rating by John Fonseca
"I have been with Mike for over 25 years. The relationship has been great. I have had a couple of claims with Mike and State Farm. Very thorough, informative , efficient and caring. We have a great working relationship and I would and have recommended Mike to others.You and your staff have been remarkable!! Thanks for everything Mike!!!!"
We responded:
"Thank you so much for your incredible review, John! I am thrilled to celebrate you as my 100th reviewer! Your loyalty over the past 25 years means the world to me, and I'm so glad to hear that you’ve had a positive experience with my team over that time, especially during your claims. My team strives to provide educational, thorough, efficient, and caring service, and it's wonderful to know that we’ve met your expectations. Thank you for your recommendations and for being a valued member of our Mike Chai State Farm Insurance Agency family. I look forward to continuing to serve you as your insurance and financial services provider and friend for many more years to come!"
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J R

May 2, 2025

5  out of  5
rating by J R
"Norma and Mike are amazing , super helpful and quick to respond."
We responded:
"Thank You JR! I appreciate your 5-Star review! I am delighted to know you have had a great experience with my State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. My team and I are here to help! "
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A C

April 30, 2025

5  out of  5
rating by A C
"My wife and I have been clients of Mike Chai for 25 years. That should tell you something about the service. We are grateful for his team, and can say that Norma is exceptional. If you're looking for a State Farm agent, look no further. Call them, and they'll take care of you. My wife says that Norma really feels like a good neighbor. 😊"
We responded:
"A.C. Thank you so much for your fantastic 5-star review! I'm truly grateful for your loyalty over the past 25 years. It’s wonderful to hear that you and your wife have had such a positive experience with our team, especially with Norma. We strive to provide exceptional service and make our clients feel like family. Your recommendation means a lot to us, and we’re always here to take care of your auto and life insurance needs. Thank you for being part of the Mike Chai State Farm family! 😊"
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giselle

April 25, 2025

5  out of  5
rating by giselle
"Norma is great! Working with Norma at State Farm has been an absolute pleasure. She’s incredibly knowledgeable, patient, and goes above and beyond to make sure everything is clear and tailored to my needs. She answered our questions, explained coverage options, and just being available when we needed help. Norma made the whole process smooth and stress-free. I feel confident knowing she’s on my side. Highly recommend !"
We responded:
"Hi Giselle! Thank you for your wonderful 5-star review! I am thrilled to hear that working with Norma, to customize your insurance portfolio, has been such a positive experience for you. Her knowledge, patience, and dedication to providing tailored solutions truly do make a difference. I'm glad you found the process smooth and stress-free, and we appreciate your 5-star recommendation! If you ever have any questions or need assistance, please know that we’re here to help! Michael Chai, your State Farm Agent"
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Jennifer

April 24, 2025

5  out of  5
rating by Jennifer
"I have been a client of this insurance company for the past year and have had a consistently positive experience. The agent assisting me, Cristina, has been exceptionally attentive, always ready to answer any questions I may have. Communication is seamless—whether by phone or text, they reach out personally and promptly, which makes the process both efficient and reassuring. I truly appreciate the high level of customer service and professionalism she provides."
We responded:
"Hi Jenny! Thank you so much for your rave review! I'm thrilled to hear that you’ve had a consistently positive experience with our insurance services at Michael Chai Insurance Agency. Cristina truly represents us well, and I'm glad you found her attentive and responsive. We value you as a customer and appreciate your recognition of our commitment to seamless communication and professionalism. If you have any further questions or needs, don’t hesitate to reach out! Michael Chai, Your State Farm Agent"
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aileny villalobos

April 24, 2025

5  out of  5
rating by aileny villalobos
"Cristina was very helpful and very informative and knowledgeable when i was getting a quote for pet insurance for my dachshund. Would recommend Cristina and state farm pet insurance to anyone i know ! Thank you Cristina!"
We responded:
"Hi Aileny! Thank you for the wonderful review! We're thrilled to hear that you chose to purchase a pet insurance policy for your dachshund with Cristina's assistance. I will definitely pass along your praise for her knowledge and helpfulness! We truly appreciate your recommendation and are here to help with any of your insurance needs. Stop by the office for some swag for your fur baby! Thank you for choosing State Farm and give your dachshund some extra love from us! Mike Chai, your State Farm Agent"
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Joey Baratta

April 24, 2025

5  out of  5
rating by Joey Baratta
"Mike’s office has great customer service and always willing to help with any situation. I would recommend them to everyone that I meet. Thanks, Mike."
We responded:
"Hi Joey! Thank you for your wonderful 5-star review! We’re honored by your positive feedback and appreciate your recommendation. We look forward to continuing to provide you with great customer service! If there’s anything else we can do for your insurance needs, just let us know! Thank you for being a valued customer. Michael Chai, Your State Farm Agent"
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Mario Medina

April 24, 2025

5  out of  5
rating by Mario Medina
"Norma was great help, very informative, nice, professional and competent. My answers are always answered and she's very attentive with any questions or concerns I have!"
We responded:
"Hi Mario! Thank you so much for your fantastic review! I'm thrilled to hear that Norma has been able to assist you and provide the informative and attentive service you deserve. Your satisfaction is our top priority, and we’re here to help with any questions or concerns you may have about your insurance needs in the future. We appreciate your continued support! Michael Chai, your State Farm Agent"